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Frequently Asked Questions

Six Flags & Cedar Fair Merger

Will there be any immediate changes at the parks from the merger?

At this time, we do not anticipate making any major changes at the park level. Our parks continue to operate on their normal schedules and our teams are focused on making people happy by delivering amazing experiences that inspire lasting connections and lifelong memories. Ultimately, we expect this combination will enable us to deliver even more engaging and entertaining experiences to guests.

Will this impact pricing, ticket options or season passes?

We do not anticipate any immediate changes to our pricing, ticket options or season passes as a result of completing this merger. However, during the season we do adjust pricing based on volume and demand in each of our markets.

Will the names of the Cedar Fair parks change?

The combined company will maintain the legacy names and branding of each park in its portfolio, and no changes to park names are planned or being contemplated at this time.

What does this mean for 2024 season passes and All Park Passports

There will be no immediate changes to 2024 season passes or 2024 All Parks Passports as a result of this merger. You can continue to use your passes as you always have.

Can my 2024 Cedar Fair Season Pass be used at Six Flags Parks?

At this time, 2024 Cedar Fair Gold or Prestige Passes with the All Park Passport add-on may only be used to access legacy Cedar Fair parks.

Can my 2024 Six Flags season pass be used at Cedar Fair parks?

At this time, 2024 Six Flags Plus and Diamond Elite memberships as well as Diamond Passes may only be used to access legacy Six Flags parks.

Will the company introduce a new season pass that provides access to all parks? If so, when will that happen?

It’s clear our guests see tremendous value in the season-pass programs. There are no plans to offer a new season pass with access to all parks in 2024. However, we believe there may be an opportunity in the future to offer expanded park access to season pass holders. Please check your home park’s website for updates on Season Pass product offerings and all park access options.

Can my 2024 Cedar Fair Pass Perks be used at Six Flags parks?

At this time, 2024 Cedar Fair Pass Perks may not be used at legacy Six Flags parks.

Can my 2024 Six Flags Passholder Rewards be used at Cedar Fair parks?

At this time, 2024 Six Flags Passholder Rewards may not be used at legacy Cedar Fair parks.

Will there be any immediate changes to Pass Holder Rewards or Pass Perks?

We do not anticipate any immediate changes to the current Rewards/Loyalty Programs at legacy Cedar Fair and Six Flags parks.

Can my 2024 Six Flags Season Pass add-ons be used at Cedar Fair parks?

At this time, 2024 Six Flags Season Pass add-ons – including Dining Pass, Season Drink Bottle, All Season Flash Pass, Speedy Parking, and Picture Pass – may not be used at legacy Cedar Fair parks.

Can my 2024 Cedar Fair Season Pass add-ons be used at Six Flags parks?

At this time, 2024 Cedar Fair Season Pass add-ons – including All Season Dining, Season Pass Drink Plans, Season Pass Fast Lane and All Season Photo Plans – may not be used at legacy Six Flags parks.

Will there be any immediate changes to hotel discounts for season passholders?

We do not anticipate any immediate changes to hotel discounts for season pass holders. Legacy Cedar Fair hotel properties will continue to offer discounts for legacy Cedar Fair park pass holders.

Will the monthly payments on a 2024 Season Pass change?

No, any current monthly payment plans will continue to be charged as originally outlined at the time of purchase.

General Information

What kinds of food does the park have?

Six Flags Great America offers a wide variety of food to satisfy any appetite. You can choose from the staples of pizza, burgers, and chicken strips to our more specialized offerings of Italian Beef, authentic Mexican Tacos, and Korean Corn Dogs.

How do I get information about Six Flags and the area?

For information about Six Flags Great America. please visit our website. For information about the surrounding area, Six Flags Great America is located in Gurnee, Illinois.

Does Six Flags have live shows?

Yes, Six Flags Great America offers live shows during a select period during the summer and during Fright Fest. Visit our Entertainment page on our website for specific details

What types of jobs does Six Flags Great America offer and how do I apply?

Have you always wanted to work at Six Flags? Join our team! Six Flags offers fun, fulfilling jobs in various departments––both seasonal and long-term.  Check out our Jobs Page for more information and to apply online. Visit Jobs Page

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

I’ll be visiting the park with my family, what can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Great America. We have tons of ideas on our tips for family fun page, or you can stop by Guest Services for help planning your day at the park. Tips For Family Fun

May I bring my own food and beverages into Six Flags Great America?

We have so many delicious food options within the park! No outside food, beverages or coolers may be brought into Six Flags Great America.  Exceptions are made for guests with special dietary needs including certain food allergies and baby food/formula.  Guests should visit the Guest Services building to the right hand side of the main entrance when they arrive at the park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

What if I don’t like roller coasters? Are there other things to do?

There is no shortage of fun at Six Flags Great America! There are interactive games an activities around the park, plus a wide variety of fun foods and treats to keep you busy!

What is the mailing address and phone number?

Drop us a line or give us a call!  Our mailing address is:

Six Flags Great America

1 Great America Parkway, Gurnee, IL 60031

847-249-1776

Park Information

Do I need a smart phone to use THE FLASH Pass?

Yes. A smart phone with access to the internet is required to utilize the service, including Skip The Line passes. Bands and tickets are not accepted at THE FLASH Pass ride entry points. Participating water parks may have alternative options.

Are there group rates for THE FLASH Pass?

Yes, for future purchases. Same day group sales are not available. If your group is of 15 to 99 guests, please use the Tickets & Passes tab and select Group Tickets from the drop-down menu. For groups of 100 people or more, please follow the same steps to request more information.

Can I use my All Season THE FLASH Pass at all parks?

No. The All Season THE FLASH Pass can only be used at your home park. There is a National Season THE FLASH Pass option that can be purchased from your home park website and be used at all participating THE FLASH Pass locations.

Can I use my THE FLASH Pass on any day after I purchased it?

No. THE FLASH Pass can only be used for the day it was purchased for. Dates are non-transferable.

Does THE FLASH Pass include admission to the park?

No. THE FLASH Pass does not include admission to the park. Admission is required to be able to utilize THE FLASH Pass.

Do all the names of the people using THE FLASH Pass have to be on the ticket voucher?

Yes, the ticket can only be used for the assigned guest. Tickets are for each person and cannot be shared.

How many tickets will I receive for a multi-party THE FLASH Pass?

Prices are per person; therefore each person must have their own ticket. If your group will be staying together each ticket can be used on the same account.

Is there a place to store my belongings inside the park?

All-day locker rentals are available just inside the front gate in front of the restroom on the left hand side.

What should I do about sun protection?

Sun protection is strongly recommended. Sunscreen may be purchased at most park retail locations.

What should we do if our group gets split up?

The park is really big, so as soon as your group arrives, we suggest arranging a meeting place and time just in case you get separated from one another. Although we are unable to page for separated party members, messages can be left for them at Lost Parents Center in the Guest Services building located in Carousel Plaza near the exit.

Where can I find information for guests with disabilities?

We strive to make sure that Six Flags is fun and accessible for everyone. Lots of guests with disabilities enjoy the park every day. We offer special access passes, and wheelchairs and electric convenience vehicles are available for rent just inside the main entrance, on a first-come, first-served basis. To rent these items, a valid driver’s license, state identification, military identification, or major credit card may be required. Please stop by Guest Services to pick up a Safety & Accessibility Guide or visit our Guest with Disabilities online page for more information. Safety & Accessibility Guide 

Where should I eat at the park?

Six Flags Great America has food for every taste from hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Great America proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings page. View Food Listings

Where should I leave my pets?

Leave them at home–– We know you love your pets and we love animals, too. But they can’t come to Six Flags with you. Kennel service is unavailable. We can refer you to a local Kennel for use during your visit.  Pets may not be left in or tied to an unattended vehicle in the parking lot.

Can I smoke?

Try to quit before coming Six Flags Great America––it is a smoke-free environment. But if you need to light up, smoking and e-cigarettes are allowed in specifically designated smoking areas––on the blue benches. Smoking is prohibited for guests under the age of 21.

Can I wear rollerblades or other recreational wheels (roller skates, skateboards, etc.) in the park?

No recreation wheels, including Heelys and other tennis shoe style roller skates are permitted at Six Flags Great America.

Do you recommended meal times?

To beat the crowds we recommend eating around 1:30p.m. for lunch and 7:00p.m. for dinner.

Does Six Flags Great America have a dress code?

We want you to dress casually and comfortably, but in keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Great America strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

Does the park ever close because of weather?

Yes, sometimes we have to close because of weather. Guest safety is our number one priority and there are certain weather circumstances that may cause the entire park to close earlier than scheduled or not open at all. As soon as closures are confirmed the website operating calendar will be updated with the park’s current operating status. Please check the website prior to visiting on days when weather may be a concern. View Calendar

How do I re-enter the park if I have to leave for some reason?

If you need to leave the park and plan to come back in the same day, you first need to get your hand stamped at the exit/re-entry gate. When you return, you must re-enter through the main entrance gate and show the hand stamp. Without the proper hand-stamp re-entry will not be allowed. Season Passholders must also get their hand stamped because Season Passes can only be scanned once per day. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

I lost something in the park. What should I do?

Head on over to Lost and Found located in Carousel Plaza. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page. Visit Lost and Found

Attraction Information

What are the most popular rides for thrill-seekers?

Six Flags Great America features many unique thrill experiences, including those found on X Flight, Goliath, THE FLASH: Vertical Velocity, and Giant Drop. Plan to ride our roller coasters in the back of the park early in the day and visit those towards the front in the afternoon. Visit our Thrill Rides Page for a listing of these rides.

How tall are Six Flags’ roller coasters?

Height varies per roller coaster. Raging Bull is the tallest roller coaster, looming 202 feet above the ground. Please visit our thrill rides page for detailed information about each coaster.

How fast are Six Flags’ roller coasters?

Speed varies per roller coaster, but you can go as fast as 78 mph on Maxx Force.

Are there general ride restrictions?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines.  Height requirements vary from ride to ride. These restrictions are listed on signs posted at each ride and on Ride pages throughout the site. Rides Page

Are there restrictions for guests with casts?

There are restrictions on certain rides, depending on the location of the casts. Please visit our Guests With Disabilities page for more information. Guests With Disabilities Page

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. If the prosthetic devise impairs you from safely sitting in or on the ride and safety restraints cannot be fastened, you will not be allowed to ride. Please visit our Guests With Disabilities page for more information. Guest With Disabilities Page

Are there ride restrictions for guests of exceptional size?

Safety is always our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Services.

Are there rides for small children to enjoy?

Of course! Six Flags Great America is home to exciting rides for kids of all ages.  We have tons of family rides that your pint-sized ones will love, and even attractions for daredevils not quite ready for our major thrill rides! For more information, please visit our kids page. Visit Kids Page

How do I know which rides require children to be accompanied by an adult or responsible person?

This varies from ride to ride, so the best bet it to check the specific guidelines that are posted at the entrance to each ride.

How many rides does Six Flags Great America have?

Tons! Check them all out on our All Rides page. Rides Page

How many roller coasters does Six Flags Great America have?

We have a LOT of roller coasters! That’s why we are such a popular destination for thrill-seekers. Check out our All Rides Page. Visit Rides Page

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed on our all rides page, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety. Rides Page

What is Six Flags Great America’s oldest existing roller coaster?

The oldest roller coaster at Six Flags Great America is the Whizzer installed in 1976.

Trip Planning

Where can I get a map of the park?

Check out our park map! It is available online. In addition, Park Map & Guides are available inside the park main entrance.

How much do tickets cost?

Six Flags Great America offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, special values, Season Passes and other options. Tickets Page

What are the best days to visit?

Every day is a great day to visit! But, if you are worried about long lines and crowds, plan to visit the park when attendance is lightest. Best bets: weekdays during the summer and any regular operating day during the months of May, June and September.

What are the park’s hours of operation?

Park hours vary, so it is best to look up the hours when you’re planning your trip. Just go to the park calendar scroll over the date you’d like to visit us and the hours will pop up––it’s as easy as that! View Calendar

What is the Six Flags email newsletter and how can I get it sent to me?

Our awesome email newsletter is sent several times a month. It’s a great opportunity to stay updated on all the most current news, discounts and special events happening at the park! Join now to get the latest delivered to your inbox. Join Newsletter

What is the weather like?

The weather varies on a daily basis. You may want to bring a jacket or sweatshirt for cool mornings and evenings. If you don’t want to carry it around, store it in the park’s lockers until you need it. Please check the local weather services before your visit just in case. Six Flags Great America is located in Gurnee Illinois with the zip code of 60031.

When does the park open for the season?

Before you decide to spend the day with us, make sure we are open! Check out our operating calendar for open days and hours. View Calendar

Online Purchases

Can I show my tickets on my phone?

You can upload your digital tickets/vouchers to the Six Flags App or pull up the email receipt, hit the green Print Tickets button and you’ll be presented with the electronic images of your tickets/vouchers.

What if I lose my Print-N-Go Ticket(s)?

To look up your receipt, enter your email address and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

Can I get money back for tickets already purchased if I find a discount offer later?

Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

Can I pick up my order at the park?

A «will call» option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to Guest Services on the day of your visit where they will be able to look up your order and print your tickets for you as long as you bring the credit card used to purchase the tickets, a photo ID, and if possible your email receipt or your order confirmation number. Please note that only the purchaser may have their order be re-printed.  There will be a re-print fee charged for this service.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and Season Passes without specific dates are valid during the current operating season.

Does everyone receive the same special online offer via email?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Sometimes, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to send these offers to everyone.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (847) 249-INFO (4636).

How can I reach Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit mypass.sixflags.com. If you need assistance with anything else, please visit our Contact Us

How do I get my season passholder offers?

Your special offers will be automatically loaded to your Pass or Membership Pass card. You will not receive a coupon book. You can download the Six Flags App and upload your Pass or Membership to see your benefits, or visit mypass.sixflags.com to see all the benefits of your pass! View Your Offers

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

What is the refund policy for online ticket purchases?

Tickets, Season Passes and all vouchers purchased on this site are non-refundable. Six Flags does not offer cancellations, refunds, rain checks or exchanges.  Please be sure you have selected the correct park, the correct date, the correct tickets and the correct number of tickets before completing your purchase. The ecommerce call center staff cannot process a refund under any circumstances. Tickets are non-transferable and will only be accepted at that theme park or water park location for which they were purchased. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What should I do if I can’t print my online tickets?

Be sure to read your email receipt for complete instructions (which contains a link to the ticket registration page URL). If you are still unable to print your tickets, please go to the Guest Services Center on the day of your visit where they will be able to look up your order and print your tickets for an additional fee. Be sure to bring the credit card used to purchase the tickets, a photo ID, and your email receipt or order confirmation number. Please note that only the purchaser may have their order be re-printed. We also suggest saving your Pass in the Six Flags app to avoid printing or misplacing your Pass card.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 8. Please download the latest Flash Player. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

Why is there a $1 «pending transaction» on my credit card statement?

If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 "pending transaction" when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.  

Pricing and Admissions

What is the difference between THE FLASH Pass and a Skip the line Pass?

THE FLASH Pass is a ride reservation system that you can use as many times as you would like during your visit to the park. Some rides may have certain limitations. A THE FLASH Pass is an add-on item that can be purchased by anyone once they have gained access to the park. A Skip the Line pass is a special benefit for certain season pass/ membership holders. It allows those guests to skip the line of one (1) ride, one (1) time, for that one (1) passholder. Once the Skip the Line pass has been used the benefit will no longer be available for use.

What are the current ticket prices?

For current admission prices, please visit our website.

Does Six Flags sell gift certificates?

At this time, Six Flags does not offer gift certificates.

Does everyone in my group need to arrive and enter the park at the same time?

No, as long as each person has their own admission barcode/voucher they can enter at the time they arrive.

Does Six Flags offer a discount on admission for groups?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page on our website. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event. Groups Page

What methods of payment does Six Flags accept?

Six Flags Great America only accepts card and mobile payments at all in-park locations including restaurants, retail stores, games, ticket windows, and all parking toll booths. No card? No problem! Visit one of our kiosks in the park to take advantage of the cash-to-a-card program, which allows you to convert your cash to a prepaid debit card. Not only can you use this card throughout your visit, feel free to use leftover funds anywhere in the U.S. where VISA is accepted. Switching to card and mobile payments means there’s more options! You can pay for purchases using a VISA, Mastercard, American Express, Discover, Apple Pay, Google Pay or any debit card.

Does my child need a Season Pass or Daily Ticket?

Children two-years-old and younger receive free admission to Six Flags Great America & Hurricane Harbor Chicago. A guest does not need a Pass until they turn three years old. If your two-year old is going to turn three during the current season, then we recommend buying the pass early in the season, as it is usually cheaper than it will be later in the season.

Does Six Flags Great America offer group discounts?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event. Groups Page

Does Six Flags offer rain checks?

Refunds or rain checks for inclement weather are not offered.

How much is parking?

Prices can be found on our parking page. Visit Parking Page

I’ve lost my Season Pass or Member ID Card, what can I do?

Your Six Flags Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $20. Upload your pass into the Six Flags App for convenient use.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Discount and Reward" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

What does my Six Flags Great America admission ticket include?

A Six Flags Great America admission ticket includes unlimited fun on rides, attractions and shows with the exception of special events and certain attractions, such as Go Karts that require a fee.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, complimentary tickets and internet Print-N-Go tickets cannot be extended past their expiration date. You will need to visit Guest Services when you arrive at the park. A Guest with an expired ticket pays a surcharge to validate the expired ticket. Surcharge ranges from $20 to $50 per ticket. 

What if I have an unused Season Pass from a prior season?

Six Flags Great America Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What is The Flash Pass and how does it work?

What is The Flash Pass and how does it work? On a busy day at the park, you will love having The Flash Pass–– an electronic ride reservation system that holds your place in line at the park’s most popular rides while you enjoy other attractions.  It is super-convenient!

What is the minimum size of a group?

Our group rates start with a minimum of 15 people. However, if you are purchasing tickets for one of our educational events, there is no minimum and groups of any size qualify for the discounted event ticket.

Do you offer a non-rider discount?

No, Six Flags Great America is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags Great America & Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer military and first responder discounts?

Six Flags wishes to thank all active and retired military and first responder personnel by offering a discount on admission. Visit our website to see the discounts offered. To qualify for this discount, you must be registered with ID.me.

Frequently Asked Questions

Six Flags & Cedar Fair Merger

Will there be any immediate changes at the parks from the merger?

At this time, we do not anticipate making any major changes at the park level. Our parks continue to operate on their normal schedules and our teams are focused on making people happy by delivering amazing experiences that inspire lasting connections and lifelong memories. Ultimately, we expect this combination will enable us to deliver even more engaging and entertaining experiences to guests.

Will this impact pricing, ticket options or season passes?

We do not anticipate any immediate changes to our pricing, ticket options or season passes as a result of completing this merger. However, during the season we do adjust pricing based on volume and demand in each of our markets.

Will the names of the Cedar Fair parks change?

The combined company will maintain the legacy names and branding of each park in its portfolio, and no changes to park names are planned or being contemplated at this time.

What does this mean for 2024 season passes and All Park Passports

There will be no immediate changes to 2024 season passes or 2024 All Parks Passports as a result of this merger. You can continue to use your passes as you always have.

Can my 2024 Cedar Fair Season Pass be used at Six Flags Parks?

At this time, 2024 Cedar Fair Gold or Prestige Passes with the All Park Passport add-on may only be used to access legacy Cedar Fair parks.

Can my 2024 Six Flags season pass be used at Cedar Fair parks?

At this time, 2024 Six Flags Plus and Diamond Elite memberships as well as Diamond Passes may only be used to access legacy Six Flags parks.

Will the company introduce a new season pass that provides access to all parks? If so, when will that happen?

It’s clear our guests see tremendous value in the season-pass programs. There are no plans to offer a new season pass with access to all parks in 2024. However, we believe there may be an opportunity in the future to offer expanded park access to season pass holders. Please check your home park’s website for updates on Season Pass product offerings and all park access options.

Can my 2024 Cedar Fair Pass Perks be used at Six Flags parks?

At this time, 2024 Cedar Fair Pass Perks may not be used at legacy Six Flags parks.

Can my 2024 Six Flags Passholder Rewards be used at Cedar Fair parks?

At this time, 2024 Six Flags Passholder Rewards may not be used at legacy Cedar Fair parks.

Will there be any immediate changes to Pass Holder Rewards or Pass Perks?

We do not anticipate any immediate changes to the current Rewards/Loyalty Programs at legacy Cedar Fair and Six Flags parks.

Can my 2024 Six Flags Season Pass add-ons be used at Cedar Fair parks?

At this time, 2024 Six Flags Season Pass add-ons – including Dining Pass, Season Drink Bottle, All Season Flash Pass, Speedy Parking, and Picture Pass – may not be used at legacy Cedar Fair parks.

Can my 2024 Cedar Fair Season Pass add-ons be used at Six Flags parks?

At this time, 2024 Cedar Fair Season Pass add-ons – including All Season Dining, Season Pass Drink Plans, Season Pass Fast Lane and All Season Photo Plans – may not be used at legacy Six Flags parks.

Will there be any immediate changes to hotel discounts for season passholders?

We do not anticipate any immediate changes to hotel discounts for season pass holders. Legacy Cedar Fair hotel properties will continue to offer discounts for legacy Cedar Fair park pass holders.

Will the monthly payments on a 2024 Season Pass change?

No, any current monthly payment plans will continue to be charged as originally outlined at the time of purchase.

General Information

What kinds of food does the park have?

Six Flags Great America offers a wide variety of food to satisfy any appetite. You can choose from the staples of pizza, burgers, and chicken strips to our more specialized offerings of Italian Beef, authentic Mexican Tacos, and Korean Corn Dogs.

How do I get information about Six Flags and the area?

For information about Six Flags Great America. please visit our website. For information about the surrounding area, Six Flags Great America is located in Gurnee, Illinois.

Does Six Flags have live shows?

Yes, Six Flags Great America offers live shows during a select period during the summer and during Fright Fest. Visit our Entertainment page on our website for specific details

What types of jobs does Six Flags Great America offer and how do I apply?

Have you always wanted to work at Six Flags? Join our team! Six Flags offers fun, fulfilling jobs in various departments––both seasonal and long-term.  Check out our Jobs Page for more information and to apply online. Visit Jobs Page

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

I’ll be visiting the park with my family, what can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Great America. We have tons of ideas on our tips for family fun page, or you can stop by Guest Services for help planning your day at the park. Tips For Family Fun

May I bring my own food and beverages into Six Flags Great America?

We have so many delicious food options within the park! No outside food, beverages or coolers may be brought into Six Flags Great America.  Exceptions are made for guests with special dietary needs including certain food allergies and baby food/formula.  Guests should visit the Guest Services building to the right hand side of the main entrance when they arrive at the park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

What if I don’t like roller coasters? Are there other things to do?

There is no shortage of fun at Six Flags Great America! There are interactive games an activities around the park, plus a wide variety of fun foods and treats to keep you busy!

What is the mailing address and phone number?

Drop us a line or give us a call!  Our mailing address is:

Six Flags Great America

1 Great America Parkway, Gurnee, IL 60031

847-249-1776

Park Information

Do I need a smart phone to use THE FLASH Pass?

Yes. A smart phone with access to the internet is required to utilize the service, including Skip The Line passes. Bands and tickets are not accepted at THE FLASH Pass ride entry points. Participating water parks may have alternative options.

Are there group rates for THE FLASH Pass?

Yes, for future purchases. Same day group sales are not available. If your group is of 15 to 99 guests, please use the Tickets & Passes tab and select Group Tickets from the drop-down menu. For groups of 100 people or more, please follow the same steps to request more information.

Can I use my All Season THE FLASH Pass at all parks?

No. The All Season THE FLASH Pass can only be used at your home park. There is a National Season THE FLASH Pass option that can be purchased from your home park website and be used at all participating THE FLASH Pass locations.

Can I use my THE FLASH Pass on any day after I purchased it?

No. THE FLASH Pass can only be used for the day it was purchased for. Dates are non-transferable.

Does THE FLASH Pass include admission to the park?

No. THE FLASH Pass does not include admission to the park. Admission is required to be able to utilize THE FLASH Pass.

Do all the names of the people using THE FLASH Pass have to be on the ticket voucher?

Yes, the ticket can only be used for the assigned guest. Tickets are for each person and cannot be shared.

How many tickets will I receive for a multi-party THE FLASH Pass?

Prices are per person; therefore each person must have their own ticket. If your group will be staying together each ticket can be used on the same account.

Is there a place to store my belongings inside the park?

All-day locker rentals are available just inside the front gate in front of the restroom on the left hand side.

What should I do about sun protection?

Sun protection is strongly recommended. Sunscreen may be purchased at most park retail locations.

What should we do if our group gets split up?

The park is really big, so as soon as your group arrives, we suggest arranging a meeting place and time just in case you get separated from one another. Although we are unable to page for separated party members, messages can be left for them at Lost Parents Center in the Guest Services building located in Carousel Plaza near the exit.

Where can I find information for guests with disabilities?

We strive to make sure that Six Flags is fun and accessible for everyone. Lots of guests with disabilities enjoy the park every day. We offer special access passes, and wheelchairs and electric convenience vehicles are available for rent just inside the main entrance, on a first-come, first-served basis. To rent these items, a valid driver’s license, state identification, military identification, or major credit card may be required. Please stop by Guest Services to pick up a Safety & Accessibility Guide or visit our Guest with Disabilities online page for more information. Safety & Accessibility Guide 

Where should I eat at the park?

Six Flags Great America has food for every taste from hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Great America proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings page. View Food Listings

Where should I leave my pets?

Leave them at home–– We know you love your pets and we love animals, too. But they can’t come to Six Flags with you. Kennel service is unavailable. We can refer you to a local Kennel for use during your visit.  Pets may not be left in or tied to an unattended vehicle in the parking lot.

Can I smoke?

Try to quit before coming Six Flags Great America––it is a smoke-free environment. But if you need to light up, smoking and e-cigarettes are allowed in specifically designated smoking areas––on the blue benches. Smoking is prohibited for guests under the age of 21.

Can I wear rollerblades or other recreational wheels (roller skates, skateboards, etc.) in the park?

No recreation wheels, including Heelys and other tennis shoe style roller skates are permitted at Six Flags Great America.

Do you recommended meal times?

To beat the crowds we recommend eating around 1:30p.m. for lunch and 7:00p.m. for dinner.

Does Six Flags Great America have a dress code?

We want you to dress casually and comfortably, but in keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Great America strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

Does the park ever close because of weather?

Yes, sometimes we have to close because of weather. Guest safety is our number one priority and there are certain weather circumstances that may cause the entire park to close earlier than scheduled or not open at all. As soon as closures are confirmed the website operating calendar will be updated with the park’s current operating status. Please check the website prior to visiting on days when weather may be a concern. View Calendar

How do I re-enter the park if I have to leave for some reason?

If you need to leave the park and plan to come back in the same day, you first need to get your hand stamped at the exit/re-entry gate. When you return, you must re-enter through the main entrance gate and show the hand stamp. Without the proper hand-stamp re-entry will not be allowed. Season Passholders must also get their hand stamped because Season Passes can only be scanned once per day. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

I lost something in the park. What should I do?

Head on over to Lost and Found located in Carousel Plaza. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page. Visit Lost and Found

Attraction Information

What are the most popular rides for thrill-seekers?

Six Flags Great America features many unique thrill experiences, including those found on X Flight, Goliath, THE FLASH: Vertical Velocity, and Giant Drop. Plan to ride our roller coasters in the back of the park early in the day and visit those towards the front in the afternoon. Visit our Thrill Rides Page for a listing of these rides.

How tall are Six Flags’ roller coasters?

Height varies per roller coaster. Raging Bull is the tallest roller coaster, looming 202 feet above the ground. Please visit our thrill rides page for detailed information about each coaster.

How fast are Six Flags’ roller coasters?

Speed varies per roller coaster, but you can go as fast as 78 mph on Maxx Force.

Are there general ride restrictions?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines.  Height requirements vary from ride to ride. These restrictions are listed on signs posted at each ride and on Ride pages throughout the site. Rides Page

Are there restrictions for guests with casts?

There are restrictions on certain rides, depending on the location of the casts. Please visit our Guests With Disabilities page for more information. Guests With Disabilities Page

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. If the prosthetic devise impairs you from safely sitting in or on the ride and safety restraints cannot be fastened, you will not be allowed to ride. Please visit our Guests With Disabilities page for more information. Guest With Disabilities Page

Are there ride restrictions for guests of exceptional size?

Safety is always our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Services.

Are there rides for small children to enjoy?

Of course! Six Flags Great America is home to exciting rides for kids of all ages.  We have tons of family rides that your pint-sized ones will love, and even attractions for daredevils not quite ready for our major thrill rides! For more information, please visit our kids page. Visit Kids Page

How do I know which rides require children to be accompanied by an adult or responsible person?

This varies from ride to ride, so the best bet it to check the specific guidelines that are posted at the entrance to each ride.

How many rides does Six Flags Great America have?

Tons! Check them all out on our All Rides page. Rides Page

How many roller coasters does Six Flags Great America have?

We have a LOT of roller coasters! That’s why we are such a popular destination for thrill-seekers. Check out our All Rides Page. Visit Rides Page

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed on our all rides page, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety. Rides Page

What is Six Flags Great America’s oldest existing roller coaster?

The oldest roller coaster at Six Flags Great America is the Whizzer installed in 1976.

Trip Planning

Where can I get a map of the park?

Check out our park map! It is available online. In addition, Park Map & Guides are available inside the park main entrance.

How much do tickets cost?

Six Flags Great America offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, special values, Season Passes and other options. Tickets Page

What are the best days to visit?

Every day is a great day to visit! But, if you are worried about long lines and crowds, plan to visit the park when attendance is lightest. Best bets: weekdays during the summer and any regular operating day during the months of May, June and September.

What are the park’s hours of operation?

Park hours vary, so it is best to look up the hours when you’re planning your trip. Just go to the park calendar scroll over the date you’d like to visit us and the hours will pop up––it’s as easy as that! View Calendar

What is the Six Flags email newsletter and how can I get it sent to me?

Our awesome email newsletter is sent several times a month. It’s a great opportunity to stay updated on all the most current news, discounts and special events happening at the park! Join now to get the latest delivered to your inbox. Join Newsletter

What is the weather like?

The weather varies on a daily basis. You may want to bring a jacket or sweatshirt for cool mornings and evenings. If you don’t want to carry it around, store it in the park’s lockers until you need it. Please check the local weather services before your visit just in case. Six Flags Great America is located in Gurnee Illinois with the zip code of 60031.

When does the park open for the season?

Before you decide to spend the day with us, make sure we are open! Check out our operating calendar for open days and hours. View Calendar

Online Purchases

Can I show my tickets on my phone?

You can upload your digital tickets/vouchers to the Six Flags App or pull up the email receipt, hit the green Print Tickets button and you’ll be presented with the electronic images of your tickets/vouchers.

What if I lose my Print-N-Go Ticket(s)?

To look up your receipt, enter your email address and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

Can I get money back for tickets already purchased if I find a discount offer later?

Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

Can I pick up my order at the park?

A «will call» option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to Guest Services on the day of your visit where they will be able to look up your order and print your tickets for you as long as you bring the credit card used to purchase the tickets, a photo ID, and if possible your email receipt or your order confirmation number. Please note that only the purchaser may have their order be re-printed.  There will be a re-print fee charged for this service.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and Season Passes without specific dates are valid during the current operating season.

Does everyone receive the same special online offer via email?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Sometimes, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to send these offers to everyone.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (847) 249-INFO (4636).

How can I reach Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit mypass.sixflags.com. If you need assistance with anything else, please visit our Contact Us

How do I get my season passholder offers?

Your special offers will be automatically loaded to your Pass or Membership Pass card. You will not receive a coupon book. You can download the Six Flags App and upload your Pass or Membership to see your benefits, or visit mypass.sixflags.com to see all the benefits of your pass! View Your Offers

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

What is the refund policy for online ticket purchases?

Tickets, Season Passes and all vouchers purchased on this site are non-refundable. Six Flags does not offer cancellations, refunds, rain checks or exchanges.  Please be sure you have selected the correct park, the correct date, the correct tickets and the correct number of tickets before completing your purchase. The ecommerce call center staff cannot process a refund under any circumstances. Tickets are non-transferable and will only be accepted at that theme park or water park location for which they were purchased. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What should I do if I can’t print my online tickets?

Be sure to read your email receipt for complete instructions (which contains a link to the ticket registration page URL). If you are still unable to print your tickets, please go to the Guest Services Center on the day of your visit where they will be able to look up your order and print your tickets for an additional fee. Be sure to bring the credit card used to purchase the tickets, a photo ID, and your email receipt or order confirmation number. Please note that only the purchaser may have their order be re-printed. We also suggest saving your Pass in the Six Flags app to avoid printing or misplacing your Pass card.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 8. Please download the latest Flash Player. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

Why is there a $1 «pending transaction» on my credit card statement?

If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 "pending transaction" when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.  

Pricing and Admissions

What is the difference between THE FLASH Pass and a Skip the line Pass?

THE FLASH Pass is a ride reservation system that you can use as many times as you would like during your visit to the park. Some rides may have certain limitations. A THE FLASH Pass is an add-on item that can be purchased by anyone once they have gained access to the park. A Skip the Line pass is a special benefit for certain season pass/ membership holders. It allows those guests to skip the line of one (1) ride, one (1) time, for that one (1) passholder. Once the Skip the Line pass has been used the benefit will no longer be available for use.

What are the current ticket prices?

For current admission prices, please visit our website.

Does Six Flags sell gift certificates?

At this time, Six Flags does not offer gift certificates.

Does everyone in my group need to arrive and enter the park at the same time?

No, as long as each person has their own admission barcode/voucher they can enter at the time they arrive.

Does Six Flags offer a discount on admission for groups?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page on our website. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event. Groups Page

What methods of payment does Six Flags accept?

Six Flags Great America only accepts card and mobile payments at all in-park locations including restaurants, retail stores, games, ticket windows, and all parking toll booths. No card? No problem! Visit one of our kiosks in the park to take advantage of the cash-to-a-card program, which allows you to convert your cash to a prepaid debit card. Not only can you use this card throughout your visit, feel free to use leftover funds anywhere in the U.S. where VISA is accepted. Switching to card and mobile payments means there’s more options! You can pay for purchases using a VISA, Mastercard, American Express, Discover, Apple Pay, Google Pay or any debit card.

Does my child need a Season Pass or Daily Ticket?

Children two-years-old and younger receive free admission to Six Flags Great America & Hurricane Harbor Chicago. A guest does not need a Pass until they turn three years old. If your two-year old is going to turn three during the current season, then we recommend buying the pass early in the season, as it is usually cheaper than it will be later in the season.

Does Six Flags Great America offer group discounts?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event. Groups Page

Does Six Flags offer rain checks?

Refunds or rain checks for inclement weather are not offered.

How much is parking?

Prices can be found on our parking page. Visit Parking Page

I’ve lost my Season Pass or Member ID Card, what can I do?

Your Six Flags Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $20. Upload your pass into the Six Flags App for convenient use.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Discount and Reward" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

What does my Six Flags Great America admission ticket include?

A Six Flags Great America admission ticket includes unlimited fun on rides, attractions and shows with the exception of special events and certain attractions, such as Go Karts that require a fee.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, complimentary tickets and internet Print-N-Go tickets cannot be extended past their expiration date. You will need to visit Guest Services when you arrive at the park. A Guest with an expired ticket pays a surcharge to validate the expired ticket. Surcharge ranges from $20 to $50 per ticket. 

What if I have an unused Season Pass from a prior season?

Six Flags Great America Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What is The Flash Pass and how does it work?

What is The Flash Pass and how does it work? On a busy day at the park, you will love having The Flash Pass–– an electronic ride reservation system that holds your place in line at the park’s most popular rides while you enjoy other attractions.  It is super-convenient!

What is the minimum size of a group?

Our group rates start with a minimum of 15 people. However, if you are purchasing tickets for one of our educational events, there is no minimum and groups of any size qualify for the discounted event ticket.

Do you offer a non-rider discount?

No, Six Flags Great America is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags Great America & Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer military and first responder discounts?

Six Flags wishes to thank all active and retired military and first responder personnel by offering a discount on admission. Visit our website to see the discounts offered. To qualify for this discount, you must be registered with ID.me.

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